LEGAL

    SMS Policy

    Effective Date: April 29, 2026

    This SMS Policy describes how Tri-State Signs ("we," "us," or "our") uses text messaging to communicate with customers and prospective customers who have provided their mobile number and consented to receive messages from us.

    1. Program Description

    When you submit a quote request, schedule a service call, or otherwise opt in by providing your mobile number and checking the SMS consent box, you may receive text messages from Tri-State Signs related to:

    • Quote confirmations and follow-ups
    • Site survey, fabrication, and installation scheduling
    • Project status updates and completion notices
    • Service-call dispatch and arrival notifications
    • Invoicing and payment reminders

    2. Consent

    By providing your mobile number and checking the SMS consent box on our quote form (or otherwise giving written or verbal consent), you agree to receive text messages from Tri-State Signs at the number provided. Consent is not a condition of any purchase.

    3. Message Frequency

    Message frequency varies based on your project activity and service needs.

    4. Message & Data Rates

    Message and data rates may apply. Check with your wireless carrier for details on your plan.

    5. Opt-Out (STOP)

    You can opt out at any time by replying STOP to any message we send. After you reply STOP, we will send one confirmation message and will not send you additional texts unless you opt in again.

    6. Help (HELP)

    For help, reply HELP to any message, or contact us at (513) 942-SIGN (7446) or sales@tri-statesigns.com.

    7. Supported Carriers

    Our messaging is supported on all major U.S. carriers, including AT&T, Verizon, T-Mobile, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.

    8. Privacy

    We respect your privacy. We do not share, sell, or transfer mobile phone numbers or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. Information collected through our SMS program is used solely to communicate with you about your project or service request, and is handled in accordance with our Privacy Policy.

    9. Changes to This Policy

    We may update this SMS Policy from time to time. The "Effective Date" above reflects the most recent revision.

    10. Contact

    Tri-State Signs
    9077 Sutton Place, Hamilton, OH 45011
    Phone: (513) 942-SIGN (7446)
    Email: sales@tri-statesigns.com